Senior Program Director – Catholic Charities of San Francisco

Title of the Job: Senior Program Director

Location: San Francisco, CA

Job Description: Description :Under general supervision from the Associate Deputy Director, the Senior Program Director assumes responsibility for the day-to-day clinical management of all program activities and operations for the Catholic Charities – San Francisco Boys Home. This position also provides overall strategic and personnel supervision for Carmelita and Housing Based Case Management Programs.Catholic Charities San Francisco, the Juvenile Probation Department (JPD), and the Department of Children Youth and their Families (DCYF) collaborate to provide community-based residential services to boys ages 12-18 under the jurisdiction of the San Francisco Juvenile Court. The San Francisco Boys’ Home (SFBH) is the only short-term residential therapeutic program (STRTP) located in the City and County of San Francisco. SFBH provides therapeutic, educational, rehabilitation, and recreational services in a home-like setting that is staffed 24 hours a day. The youth live in a residential San Francisco house and receive therapeutic services at our adjunct Euclid House.The Senior Program Director will collaborate with the Program Director of Boys’ Homes for the overall supervision and management of medical, education and program services for San Francisco Boys’ Homes residential program.Catholic Charities Carmelita Women’s Home at the former Carmelite Monastery of God property in Marinwood is a partnership with the County of Marin. The Carmelita Women’s Home is aligned with our Catholic Charities Mission of service, care and, compassion and provides up to eight women with a supportive home. This program is an innovation project funded by the State of California to develop a treatment modality to heal severely traumatized women.The Senior Program Director supports the Carmelita Program Manager to ensure the program is focused on providing a whole person with a healing experience for our clients. Our philosophy and approach to their healing is to balance the body, mind emotions and spirit through holistic modalities such as yoga and meditation, pet therapy, nutrition/cooking and gardening. This approach includes understanding the widespread impact of trauma, learning to manage the subsequent harmful reactions and behaviors, and collective healing. Creating safety and building community are fundamental bedrocks for this work.In collaboration with the County of Marin, Housing-Based Case Management’s goal is toimprove the wellbeing of Marin’s population who are experiencing chronic homelessness or precarious housing. Two of the program’s goals are to provide them navigation support to secure permanent supportive housing and ongoing support after being housed.Service and Clinical Management: Develops, maintains, and improves standards for client service and written procedures and protocols for services for the following programs and services at the Boy’s Home:

• Intake
• Supervised psychotherapy offered by therapists, including individual, group, and family therapy.
• Medical Records
• CQI – Continuous Quality Improvement
• Mental Health Services
• Supervision and participation in Case Management, documentation and discharge planning
• Program Consultation

• Weekly supervision with supervisees
• Weekly department meetings
• Special reviews with DSS, Mental Health, or Probation workers when indicated

Operations: Monitors and directs day-to-day operations for the above-listed programs and services in compliance with Catholic Charities policies, procedures, and requirements.Communication: Must consistently practice mission-based communication across all organizational and program levels.Leadership: Participate as an organization-wide management team member to deliver the highest quality of services while keeping with the organization’s mission, vision, and values.

• Participate as a member of the senior management team at Boy’s Homes
• Provide leadership and general oversight to the Program Manager for Carmelita Women’s Home and Housing-Based Case Management

Community: Develop and maintain positive professional relationships with collaborative service providers, funders, and communities.Supervisory responsibilities include hiring, promoting, compensating, training, disciplining, scheduling, directing, terminating, developing, and overseeing performance management of employees.

• Provide consistent and regular supervision to the Rehab Specialist and Clinician(s) at the Boys’ Home and Program Manager at Carmelita and HBCM

Employee Development:

• Timekeeping; Manage the time usage and recording of reporting staff to include training, disciplining, scheduling, directing, developing, and performance management of employees;
• Organize orientations and provide training for collaborative Staff, Partners, and potential qualifying families as necessary to ensure smooth working relationships and accurate documentation.

Contract Management and Reporting

• Generate monthly and quarterly reports in coordination with the program staff.
• Monitors and administers a variety of contracts and agreements programmatically and financially for all programs

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education & Experience:

• Master’s degree in mental health field from an accredited college or university
• Current California Clinical license (LCSW; MFT; PhD) plus 2 years’ experience post licensure required
• Minimum 5 years’ experience working with children and families
• Experience working in residential settings, school settings and community-based settings.

• Experience with Medi-Cal billing
• Experience with HIPPA policies and compliance with federal, state and local regulations

Knowledge, Skills & Abilities:

• Must have experience in assessments and strong crisis intervention skills, particularly with people, substance use disorders, and associated Healthcare [physical and mental health – acute/chronic].
• Interacting with persons from various social, cultural, economic, and educational backgrounds to stabilize or improve housing situations.
• Achievement and Client-oriented.
• Work as part of a team and collaborate with colleagues for successful outcomes.
• Organizational awareness.
• Analyze information, problems, situations, practices, or procedures to define the issues/challenges, relevant factors, or concerns to accomplish success.
• Formulate logical and objective conclusions through Client Services Plans.
• Organize material, information, and/or people systematically to optimize efficiency and minimize harm or duplication of efforts.
• Coordinate people, resources, and information to maximize success.

• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Prerequisites Required Prior to the First Day of Employment:Fingerprints: RequiredTB Screening –Negative Tuberculosis Test: N/AFirst AidCertificate: N/ACOVID-19Proof of Vaccination: Required

• Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
• Is responsible for accurate and timely submission of case records.
• Serves on a quarterly case record review committee for Performance and Quality Improvement
• Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking.
• Occasional lifting, pushing, and pulling.
• Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
• Driving is required for this position.

If driving a car is required for the position, incumbent must have a valid California driver’s license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contact with clients who may have behavioral and psychiatric problems including shouting, use of profanity and inappropriate behavioral choices.
• Noise level in work environment is usually moderate and consistent with a normal office setting.
• Occasionally exposed to perfume or scents in personal care products used by clients.
• Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is reviewed frequently. The employee performs a variety of routine work within established policies and procedures, and receives instructions on assignments, new policies, or projects.
• May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence.
• Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately.
• The work environment includes contact with many children, who may be loud and at times behaviorally challenged.
• The worker is occasionally exposed to PPE cleaning products.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADACATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Skills : Assessment/Eval: Expert
Families and Children: ExpertEducation : BachelorsLicences & certifications Licd Mrge&Fam Therapist

Company Name: Catholic Charities of San Francisco

Salary:

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