Program Coordinator – Cencora

Title of the Job: Program Coordinator

Location: Carrollton, TX

Job Description: Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsSummary:The Account Coordinator plays a critical role in supporting the ICS Account Management team by assisting with day-to-day department operations and contributing to successful program performance. In addition, the Account Coordinator will help identify process improvement opportunities and participate in implementing operational and program enhancements.Primary Duties and Responsibilities:The Account Coordinator will help identify process improvement opportunities and participate in implementing operational and program enhancementsResponsible for gathering and analyzing data needed by clients and providing meaningful and accurate assessmentsContributes to the creation, documentation and maintenance of standard operating guidelines, procedures, templates and toolsPrepares client business review presentations, maintains program documentation such as statements of work, and manages all annual client fee schedule cost adjustmentsLooks for opportunities to standardize and simplify documentation and procedures across programsConstructs monthly client dashboardsAssist Account Managers with order management, sample programs and resolving client and customer issues/concernsProactively searches for and presents process improvement opportunities to management; assists management in defining, planning and implementing solutionsRequired Skills and Qualifications:Four-year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and educationNormally requires a minimum of four (4) years progressively responsible and related experienceExcellent customer service and relationship-building skillsGood analytical, organizational and problem-solving skillsCapable of evaluating business problems and applying experience and knowledge to identify appropriate and effective solutionsAbility to simultaneously manage multiple projects diverse in scope and complexityExcellent oral and written communication skills; Good presentation skillsAbility to resourcefully gather, analyze, interpret and distill data and provide comprehensive assessmentsInteract frequently with interdepartmental associates and management to implement solutions that are often time-sensitiveProficient in Microsoft Office Suite, especially Excel, PowerPoint, Word and OutlookWorking knowledge of third-party logistics, warehousing or supply chain support servicesExperience serving in a client or customer service capacity, or relevant client-facing experienceAdept at using or quickly learning various ERP, CRM and reporting systems, including Salesforce, ASW and BaaNAccustomed to following standard departmental and operational procedures, including robust quality measuresAbility to manage competing priorities effectivelyAbility to collaborate effectively with different work styles and personalitiesProficient in Excel, Microsoft Office Suite; expert in Goldmine, BAAN; working knowledge of ASW and Siebel; understanding of the EDI and web site processesWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visitEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAffiliated Companies Affiliated Companies: Integrated Commercialization, LLC

Company Name: Cencora

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