IBM Sterling OMS Support Engineer – VDart

Title of the Job: IBM Sterling OMS Support Engineer

Location: Boston, MA

Job Description: IBM OMS Support EngineerBoston Massachusetts (Remote)ContractJob description

• IBM OMS Support Project 610 yrs experience is required in Sterling OMS and Java Microservices experience is mandatory
• Flexible to work
• Production support for OMS INC Manangement Problem Managment
• 7 years of experience in a technical business facing face to face role with a Retailer or similar preferred
• Excellent oral and written communication skills are required Ability to speak to traders confidently
• In depth Functional Industry Knowledge is required OMS Retail
• Highly flexible and adaptable to change
• Strong communication and interpersonal skills along with a solid technical background are essential as is the ability to multitask in a fast paced environment
• Good understanding of software development lifecycle
• Ability to manage multiple issues in parallel and adapt to changing priorities
• Experience working in Onsite Offshore models in particular supporting US business lines
• Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL Methodologies is mandatory
• Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
• Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams

Technical Skillset

• Must have IBM Sterling OMS XML Java JSON Jenkins
• OMS experience is required in Sterling OMS and Microservices experience is necessary and
• In depth Functional Industry Knowledge is required OMS Retail
• Expert Extensive Knowledge of SQL is required to assist own teams during debugging
• Oracle MS SQL Sybase
• Good to have Scripting and automation Python Perl PowerShell
• Middleware MQ Tibco WebLogic
• Java experience is mandatory but good to have The ability to read and understand code
• monitoring tools JIRA Service Now

Responsibilities

• OMS experience is required in Sterling OMS and Microservices experience is necessary
• FIX Messaging Format experience
• 6 years of experience in a technical business facing face to face role with a Retailer or similar preferred
• Excellent oral and written communication skills are required Ability to speak to stakeholders confidently
• In depth Functional Industry Knowledge is required OMS Retail
• Highly flexible and adaptable to change
• Strong communication and interpersonal skills along with a solid technical background are essential as is
• the ability to multitask in a fast paced environment
• Good understanding of software development lifecycle
• Ability to manage multiple issues in parallel and adapt to changing priorities
• Experience working in Onsite Offshore models in particular supporting US business lines
• Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL
• Methodologies is mandatory
• Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
• Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams

Company Name: VDart

Salary:

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