Fire & Emergency Services Analyst – Gwinnett County

Title of the Job: Fire & Emergency Services Analyst

Location: Gwinnett County, GA

Job Description: Class SummaryJob Description
This is a professional-level position in the Gwinnett County Fire and Emergency Services’ Fire Chief’s Office where the incumbent performs analytical work in either conducting studies, reviews or handling special projects in order to assist upper management in making decisions. Incumbents are expected to develop methodologies, metrics and measurement and analysis techniques in order to evaluate current performance levels, identify gaps and recommend courses of action; plan and conduct studies, reviews, and special projects which necessitate research, complex data collection and analysis in order to generate recommendations and prepare related reports; and perform other duties as assigned.Essential Duties

• Reviews and analyzes a wide variety of paperwork in the department related to operations and activities.
• Plans and conducts audits/reviews and special projects which necessitate research, interviews, observations, complex data collection and analysis in order to generate recommendations and prepare related reports.
• Develop methodologies, metrics and measurement and analysis techniques in order to continuously evaluate current performance levels, identify gaps and recommend courses of action that will lead to the closing of those gaps.
• Create systems for gathering, analyzing, and disseminating best practices knowledge and techniques to the organization on an on-going basis.
• Providing design and analysis expertise with the express purpose of making recommendations for improving operational efficiency and productivity.
• Develop and implement process improvements through research and analysis of existing business and system processes.
• Assist in the development, maintenance, and monitoring of metrics designed to measure operational efficiency, cost efficiency, and optimal staffing/productivity levels for the County.
• Assist in the measurement of operational efficiency and productivity in operating channels.
• Provide and implement strategic initiatives and tactical plans, including the coordination of necessary resources to meet project goals.
• Performs other duties of a similar nature or level.

Public Speaking Duties

• Preparing and giving technical presentations to Fire Department Executive Leadership.

Other Job Requirements/Information

• This job is a civilian position in a public safety department with close ties to public safety. Due to the sensitive nature of this position, a public safety background which may include motor vehicle & criminal histories, and fingerprinting.

Grade
The grade for this position is 102.Effective 4/11/2023, this position is eligible for the Employee Referral Program.Minimum Qualifications

• Bachelor’s degree in business administration, or a closely related field;
• Two years of professional analyst experience, including one year of project management experience;
• Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Preferred Qualifications in addition to the above minimum qualifications

• Experience with strategy and performance management methodology;
• Experience with Microsoft Office applications; ARC GIS; Corporator; Fire View; Crystal Reports; Fire Records; ESO Suite Records Management

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please .Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.For more information about this department, please .Additional InformationAbout Gwinnett CountyWelcome to Gwinnett County – one of America’s fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.The county’s population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett’s infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board’s policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.Vision
Gwinnett is the preferred community where everyone thrives!Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or [email protected]. This email is only for accommodation requests; for questions related to job postings, use [email protected].Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.On average, our employees’ benefits are worth 48 percent of their base salary!In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!Health

• Medical plans for active and retired employees
• Dental and vision plans
• Prescription drug plan

Wellness

• Onsite Employee Wellness Center
• 24/7 Employee Assistance Program (EAP)
• Immunizations
• Wellness education and incentive programs
• Annual wellness fair

Family and Career

• Training and professional development opportunities
• Family planning benefits
• Four weeks of paid parental leave

Time

• Annual/Sick Leave
• 12 paid holidays per calendar year
• 1 paid floating holiday per calendar year

Money

• Flexible spending accounts for medical and dependent care
• Health Reimbursement Arrangement (HRA) available
• Health Savings Account (HSA) available
• Retirement and Savings Plans
• 401(a) Defined Contribution
• 457 (b) Deferred Compensation
• Longevity pay
• Tuition reimbursement
• Financial education programs

Protection

• Basic, optional, and dependent life insurance
• Short-term and long-term disability
• Critical illness and accident insurance
• Hospital indemnity insurance
• Identity theft protection

To learn more about the Benefits offered at Gwinnett County, .

Company Name: Gwinnett County

Salary: $71132 – 117368 per year

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