DONATION FIELD SUPERVISOR – Goodwill Industries

Title of the Job: DONATION FIELD SUPERVISOR

Location: Seattle, WA

Job Description: Job DescriptionTitle: Donations Field Supervisor Overtime Category: Non-exempt
Pay Range: Benefit Code: 3Department: Donations Reports To: Donations Manager
Supervises: DSA Leads, DSA’sJob Summary
Responsible for supervising donation station attendants at single or multiple sites. Ensures proper staff levels at all ADC sites. Provides initial and on-going training and supervision for all ADC personnel. Works with Transportation and Donations departments to ensure proper flow of donated goods. Maintains employee morale and conducts periodic performance evaluations as needed.Essential Functions
Build and maintain internal and external customer satisfaction.
Complete operational requirements by scheduling and assigning employees.
Manage employees, equipment, facilities and logistics for each ADC.
Set expectations, instruct, coach and identify employee training needs.
Resonsible for interviewing and hiring.
Resolve workplace problems by addressing issues that impact employee performance and productivity. Partner with Donations Manager and Human Resources when appropriate.
Prepare and maintain reports and data by collecting, documenting and summarizing information.
Complete projects by planning, organizing and monitoring assignments.
Maintain a clean work environment.
Upholds safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
Other duties as assigned.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsMinimum Job Requirements
Education: High School Diploma or Equivalent
Experience: 2 years donations experience, including supervisory experience.Specific Skills/Knowledge/Licenses: Valid WA State driver’s license with good driving record. Basic understanding of Microsoft Office products (Word, Outlook). Proven ability to provide excellent customer service.Essential Physical Abilities:
Lifting and carrying 40 – 60 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers;
Standing for long periods of time; Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders;
Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Essential Mental/Sensory Abilities:
Able to become certified for forklift driving
Organizing, sorting, categorizing, counting, adding, subtracting
Interpreting data
Problem Solving
Written and verbal communication skillsWorking Conditions:
Outdoor and warehouse environment, temperature varies, exposure to dust. Must have reliable transportation as this position requires regular travel to various locations.Proficiency with Experience:This job classification requires various levels of proficiency and experience:Skilled (demonstrates ample knowledge and skills of duties, with 1-3 years of experience)This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.I have read and understand this job description, possess the education/experience and can perform the essential position responsibilities.Employee Name (Print) Signature Date

Company Name: Goodwill Industries

Salary:

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