Case Manager – Manhattan, NY – IT Trailblazers

Title of the Job: Case Manager – Manhattan, NY

Location: Manhattan, NY

Job Description: Position: Case Manager
Location: Manhattan, NYJob Description:We are looking for a Case Manager to assist new Section 8 voucher holders in identifying, viewing, and renting an apartment using their voucher.

• Take hotline phone calls, determine the caller’s needs, and answer questions or escalate as needed.
• Contact property owners regarding available apartments.
• During the lease-up process, serve as the primary point of contact for property owners, case managers, and the voucher holders.
• Review rental and transfer packages submitted by voucher holders.
• Check for rent reasonableness, building code violations, HPD violations, the 40% rule, and banned owners.
• Create buildings and units if not in Siebel.
• Prepare packages for scanning and finalize rental processes in Siebel.
• Process voucher extensions.
• Resolve Applicant and Tenant-related issues.
• Communicate with outside agencies to ensure and expedite the rental/transfer process.
• Ensure accurate and timely responses to inquiries.
• Promptly review and disposition reasonable accommodation requests.
• Create and process payment adjustments.
• Report system issues and suggest enhancements to improve operations.
• Establish effective working relationships with internal and external customers.
• Maintain data related to property owners and brokers, available units, and client interactions.
• Interface with property owners or the property owner’s representative during apartment viewings, including explaining the Section 8 lease-up process and requirements.

Daily Duties/Tasks:

• Process Rental Packages
• Administrative duties
• Viewings

Interested ones, please do share your resume with me.Thanks & RegardsChaithra P
US IT Recruiter
(O): (732) 227-1772 * 354
(D): (848) 271-1227 ( Call or Text)
Email-ID:

Company Name: IT Trailblazers

Salary:

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