Benchmark Hospitality
Location: Austin, TX
Job Description: Job Description:About UsWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.Location DescriptionAt the Cambria Hotel Austin Downtown, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!OverviewJOB SUMMARY This position contributes to Austin Cambria Downtown Hotel’s success by providing guests with high quality, consistent liquor product, served in a personable, courteous and professional manner. Ensuring that the highest quality standards are met for guest service, and working within the framework of the food and beverage service team.JOB FUNCTIONSNote: the following duties and responsibilities are not all-inclusive
- Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards.
- Suggest and promote food from Limestone rooftop bar; an important component of sales.
- Be aware of all state liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
- Know all spirited beverages and wines by the glass available. Also, be familiar with the wine list and be able to talk about regions, styles, and varietals of wines offered.
- Perform requisitions, receive, rotate and stock procedures of all beverage items.
- Be familiar with emergency safety measures.
- Review bartender production stations to ensure they are completely stocked for quick and efficient service to the guests, waiters and cocktail servers.
- Inform manager of any problems with dispensing systems, guests, repairs etc.
- Produce drinks as ordered by cocktail server and/or food server through the micros system, enter all direct guest orders in micros before producing drinks.
- Maintain the bar area in a neat and clean manner throughout service.
- Perform post service duties in bar.
- Complete daily and weekly designated cleaning duties.
- Work special group functions as required.
- Attend all scheduled staff meetings and supplemental training sessions including as well as wine tasting and daily pre-service meetings.
- Perform opening and closing duties as specified in bartender duties checklist.
- Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
- Perform additional duties as requested by the Manager.
QualificationsJOB REQUIREMENTSThis dividual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Strong working knowledge of micros ordering system and other check processing procedures.
- Ability to lift and quickly transport heavy trays up to 75 lbs. on slippery surfaces.
- Must be able to carry cocktail tray with one hand and distribute cocktails with the second hand — cocktail tray could weigh up to 30 lbs.
- Ability to listen effectively, to speak and write English clearly.
- Self-motivated, organized, fast and even-tempered.
- Strong attention to detail a must.
- Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
- Ability to quickly deliver quality product while under pressure.
- Requires walking up a footstool to obtain and store liquor bottles in overhead cabinets, extending arms, bending and stooping to reach materials.
- Must be able to bend down repeatedly to store and obtain beverages from coolers.
- Must be able to operate glass washing machine.
- Must be able to work in an area with high noise levels (music, guest conversations), and still maintain guest service.
- Must be able to work outdoors in extreme temperatures
- Possess excellent leadership, communication and interpersonal skills.
- Ability to identify, address and resolve conflict.
- Maintain good safety habits and report unsafe or hazardous conditions to Security.
- Promote excellent guest.
Company Name: Benchmark Hospitality
Salary:
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