Assessor’s Aide – Gila, County of (AZ)

Title of the Job: Assessor’s Aide

Location: Globe, AZ

Job Description: Purpose of the JobThe purpose of this position is to provide customer service at the front counter and over the telephone. This position performs data entry tasks and maintains filing.Essential Duties and ResponsibilitiesSUPERVISORY RESPONSIBILITIESThis position does not supervise other employees.ESSENTIAL DUTIES AND RESPONSIBILITIES% OF TIME SPENT

• Provides customer service at counter and over telephone.

50%

• Performs data entry tasks and updates customer addresses.

20%

• Ascertains property ownership by researching deeds and maps.

10%

• Scans “dead” files into system.

10%

• Maintains filing system.

10%

• Performs other duties as assigned.

BUDGET RESPONSIBILITIESThis position has no responsibility over any types of budget.PROJECT RESPONSIBILITIESThis position has no responsibility over any projects.ORAL COMMUNICATION DUTIESExplains County procedures or processes, responds to public inquiries and negotiates or persuades.WRITTEN COMMUNICATION DUTIESThis position creates, edits and submits for approval documents, internal memos, emails and formal letters.INTERACTIONS WITH THE GENERAL PUBLICInteracts regularly with internal coworkers and other departmental personnel over the telephone, by email, and/or in person. Incidental contact with the public may occur as part of the work location.INTERACTIONS SPECIFICALLY WITH CUSTOMERSRegularly (More than 55% but less than 70% in a year)Minimum Education/Directly Related Experience RequiredMINIMUM EDUCATION REQUIREDHigh School Diploma or GEDMINIMUM YEARS OF EXPERIENCE REQUIREDOne (1) year experience or equivalent combination of education, training and experience.PROFESSIONAL CREDENTIALS REQUIREDCustomer Service Certification and Notary Public Commission.Must possess and maintain a valid Driver’s License if position duties require.Supplemental InformationKNOWLEDGE REQUIREDAdministration and management, database management, clerical, customer and personal service.SKILLS REQUIREDActive listening, critical thinking, reading, communicating diplomatically, customer service, public speaking (large groups), problem recognition, typing and data entry.ABILITIES REQUIREDFully and quickly comprehend spoken words, find directions and current locations, focus, multi-task, react in a calm and timely manner.PHYSICAL DEMANDS

• Rarely stands to present, to attend to cash register. Constantly stands to attend to customers.
• Constantly sits to complete report and to operate computers. Routinely sits to operate special equipment. Occasionally sits to complete a program. Rarely sits to attend to reception areas.
• Rarely lifts work related materials that are up to 75 lbs.
• Constantly walks to and from work sites, bends side to side or backward, forward to reach work related materials. Routinely stoops, rarely crawls. Occasionally kneels. Constantly twists side to side, to reach and grab.

WORK ENVIRONMENTIncumbents in this position constantly spends time in office environment.SAFETY RISK EXPOSUREIncumbents in this position may become exposed to telephone verbal abuse by customers or citizens.PROTECTIVE GEAR & SAFETY MANUALSIncumbents in this position are required to follow safety manual and procedures relevant to the division or department.CONSEQUENCES OF ERRORPotential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.

Company Name: Gila, County of (AZ)

Salary: $33904 – 42380 per year

Apply for the job!