In Room Dining Server – Aman Group

Title of the Job: In Room Dining Server

Location: New York City, NY

Job Description: Location:This position is located at our (corporate office / property ) in (Place), (Country). Overview:The In-Room Dining Server with F&B 575 LLC at Aman New York will prepare guests’ orders, deliver, and collect food and beverage items from guest rooms following company procedures.This position has an hourly compensation rate of $18.00 plus tips. Responsibilities:

• Answer the In-Room dining phone in a timely and courteous manner, take guests’ food and beverage orders accurately
• Follow SOP’s on placing orders with allergies and dietary restrictions
• Greet guests in a courteous and friendly manner when delivering orders
• Maintain accurate set up and delivery of all food and beverage orders according to Company standards and procedures
• Set up and deliver all room amenities in a timely manner
• Regularly walk the guest floors to retrieve in-room dining items
• Respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction
• Clean tables, re-stock tableware and other in-room dining supplies
• Follow the posted opening and closing duties and side-work sheet
• Attend daily pre shift communication meetings & monthly departmental meetings
• Generate a good atmosphere
• All other responsibilities assigned by Management

Qualifications:

• Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting
• Must have open availability including weekends and holidays
• Positive, engaging, and energetic personality
• Able to be organized, manage time wisely and work with little to no direct supervision
• Very high attention to detail
• Sensitive to cultural nuances
• Excellent communication skills, both written and verbal in English
• Able to handle a multitude of tasks in an intense, fast paced environment
• Excellent people skills and the ability to work under pressure and with various stakeholders
• Ability to maintain a clean and professional appearance as per company policies
• Ability to carry, push, and pull heavy loads; standing, bending and lifting will be required
• Multi-lingual is a plus
• TIPS and ServSafe Certified

Company Name: Aman Group

Salary:

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