Operations Communications Strategist – Harris County

Title of the Job: Operations Communications Strategist

Location: Tomball, TX

Job Description: Position DescriptionWorking At Harris County Precinct 4:You will be surrounded by team members who bring “heart, hustle, and higher standards” to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.What you will do for Harris County Precinct 4 (HCP4)The Operations Division of Harris County Precinct 4 is in search of a proactive and achievement-oriented Operations Communications Strategist. The selected candidate will manage all communications related to the work of the Operations Division. That work will include aiding in the preparation of meetings, reports, memos, talking points, scripts, presentations, social media posts, speaking engagements, and more. Given the dynamic nature of our work in Operations, this position demands a keen eye for detail and effective coordination and collaboration skills.Job Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed.

• Liaison between the Operations Division and Public Affairs Division, working with various levels of leadership.
• Identify opportunities to highlight accomplishments and initiatives.
• Observe all phases of Operations projects and translate them into easily understandable terms for the public.
• Act as a central hub for reviewing and editing all programmatic content, including flyers, calendars, digital content, etc., for Precinct 4 parks, community centers, and special events.
• Facilitate and enhance staff interactions with the public at various meetings and events through the creation of talking points, briefings, etc., ensuring a consistent and engaging message, staying true to our brand and standards.
• Assist in preparing presentations, press releases, reports, memos, maps, etc.
• Draft and implement SOPs for bulletin notices, emergency notifications, and public awareness initiatives.
• Assist in planning and logistics for groundbreakings.
• Manage communications strategy for project notifications impacting residents.
• Develop and ensure the execution of communications plans, which include tactics across platforms (social, web, newsletters, graphics, printed materials, etc.).
• Attend regular editorial meetings with the Public Affairs team to maintain alignment with precinct-wide initiatives.
• Ensure all internal and external communication is consistent with Precinct 4 messaging and follows AP Style and the established Precinct 4 visual and written style guide.
• Establish and maintain an effective system of communications throughout Precinct 4.
• Must be available to work outside of regular hours, ready to respond to work-related calls or tasks whenever they occur, including evenings, weekends, and holidays.
• Other duties as assigned.
• Supervisory/Organizational Responsibilities:

• Consistently meet deadlines and communications objectives.
• Manage projects from ideation to completion, including project plans and timelines, scopes of work, and project budgets.
• Provide mentoring, messaging guidance, and creative feedback to Operations staff.

Harris County is an Equal Opportunity EmployerIf you need special services or accommodations, please call (713) 274-5445 or emailRequirementsEducation:Bachelor’s degree in Communications, Marketing, or a related fieldExperience:Three (3) years of experience in communications, planning, management, and/or public-facing roleFlexibility in job functions and responsibilities. Knowledge, Skills and Abilities:

• Exceptional communication skills that are clear, concise, and effective.
• High attention to detail.
• Well organized.
• Ability to prioritize and multi-task.
• Demonstrates exceptional work ethic.
• Ability to prioritize multiple projects and tasks, work under deadlines, and adapt to changing communications needs.
• Coordination and collaboration expertise.
• Public servant mentality and can-do attitude.
• Working understanding of Microsoft Office suite of applications.
• Maintain up-to-date knowledge of communications best practices and trends.
• Effective at presenting information and responding to questions from the community and Precinct 4 leadership.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. “See Resume” will not be accepted for qualifications.PreferencesExperience:Experience working in a government environment (preferred)Skilled with software systems such as Kitcast, Canva, Microsoft SharePoint, Microsoft Office, and/or Monday.com (preferred)General InformationPosition Type, Salary and Typical Hours of Work:Regular | Full-timeWork Environment and Physical Demands:

• This position requires a significant amount of time outdoors and exposure to a variety of environmental and extreme weather conditions. This position also requires traveling to parks located throughout the precinct and at long distances. The ability to work outdoors during all seasons and to drive safely is essential. The ability to operate standard office equipment and software platforms is required.
• Essential functions involve significant physical demands related to repeated lifting of up to 50 pounds unassisted, 100 pounds with assistance rarely; carrying tools, materials, and equipment over rough terrain; climbing, reaching, and bending. Frequently to walk, sit, talk, drive, hear, bend, stoop, twist, and balance.

What You Will Get in Return:
You will be surrounded by team members who bring “heart, hustle, and higher standards” to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.Featured Benefits:Harris County employees receive a competitive salary plus medical, dental, and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation, sick-time, and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.HARRIS COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspxIf you need special services or accommodations, please call (713) 274-5445 or email [email protected].Employment is contingent upon passing a background check and drug screen.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.BENEFITSHarris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County’s behalf as needed.For plan details, visit the Harris County benefits website:01Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor’s Degree
• Master’s Degree or higher
• None of the above

02If you selected a college degree in response to the previous question, which of the following best describes your major?

• Communications
• Marketing
• Other Related Field
• Unrelated Field
• N/A; No Degree

03Which of the following best describes your verifiable years of experience in communications, planning, management and/or public-facing role? (Note: To be eligible for consideration, relevant experience should be clearly outlined in the employment history section of your application.)

• Less than three (3) years
• Three (3) years or more but less than four (4) years
• Four (4) years or more but less than five (5) years
• Five (5) years or more
• I do not have this experience

04Which of the following do you have working knowledge of and/or experience with? [Select all that apply.]

• Experience working in a government environment
• Skilled with software systems such as Kitcast, Canva, Microsoft SharePoint, Microsoft Office, and/or Monday.com
• None of the above

05Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

Company Name: Harris County

Salary:

Apply for the job!