Staff I Reliability Engineer (FedRamp) – BlackLine

Title of the Job: Staff I Reliability Engineer (FedRamp)

Location: Pleasanton, CA

Job Description: Make Your Mark::The Staff Site Reliability Engineer is responsible for assessing, testing, tracking, predicting and reporting all related performance aspects of a suite of production applications from a performance, responsiveness, capacity and availability perspective. You’ll Get To::

• Create and maintain a continuous testing framework that observes and records and trends real-time availability data for all of our clients

Develop and maintain on premise and cloud capacity plans that ensure we are delivering a BlackLine service that is performant and cost effectiveImprove the BlackLine SaaS service experience by discovering and highlighting optimization opportunities with existing code to address application availability, performance, observability, efficiency, and security challengesLead in development on requirement definitions, capacity planning, and process refinement.Develop tools and systems to automate the identification, analysis, and remediation of application events, infrastructure issues, or requestsEstablish and maintain Key Performance Indicators for the overall health of the service and build tools to exercise and evaluate if these KPIs are being metWorks cross-functionally to surface common pain points, architect solutions, establish conventions, and evangelize application development and operations best practicesRegularly learn new systems and tools as the BlackLine platform and ecosystem evolvesContribute knowledge, skills, and personal qualities to a dedicated team of top engineers through mentorship and training, solving real-life problems in a bleeding-edge, high-performance, and high-traffic environmentAssessing, testing, tracking, predicting, and reporting all related performance aspects of a suite of production applications from a performance, responsiveness, capacity, and availability perspectiveServe as technical lead for large projects, determining objectives and approaches to critical assignments and may oversee multiple projects concurrentlyPublish performance result findings, conclusions, recommendationsSupport integration of performance data into customer experience analytics tools and reportingParticipate in our on-call rotation and conduct incident reviewsOther duties as assigned What You’ll Bring::

• BS or MS in Computer Science (or equivalent diploma and/or certifications)
• Mimumu of 7+ years’ related experience in a related field

Advanced knowledge of at least two of the following programming languages: C#, Visual Basic, PowerShell, Java, Go, Linux Shell, RubyDemonstrated history of developing or operating production web applications and solid understanding of HTTP(S), HTML, JavaScript, CSS, and XMLSignificant experience in a lead role on a software development teamBaseline understanding of project management process/procedures with experience: agile and waterfall. Experience managing one or more small to medium projectsExperience deploying high availability systems and softwareExperience with troubleshooting distributed web applications in a production environment.Advanced level knowledge of IIS and Windows Server or Linux and ApacheExperience with infrastructure as a code and platform as a serviceExperience with configuration management tools Ex Chef, Ansible, Puppet or container orchestration platforms like Kubernetes or Docker SwarmAdvanced level knowledge deploying and managing open source observability tools; such as Prometheus, Graphana, Jaeger or commercial equivalentsCapable of producing clean, readable code in a multi-developer team environmentExtensive knowledge of managing cloud platforms and cloud native toolsMust possess the ability to handle multiple goals concurrently and function in a fast-paced, demanding, ever changing high-growth environmentMust maintain the highest level of integrity, courtesy and respect while interacting with internal customers, employees and business contactsAbility to effectively communicate (oral and written) in all business relationship and various levels of management in a clear, direct mannerAbility to interface with internal technical experts using professional interpersonal skillsExperience in analyzing datasets to draw conclusions, and graph datasets supporting these conclusionsIntermediate level proficiency in application load balancing methods (F5 LTM, Windows NLB, etc.)Working knowledge of TCP/IP and networking conceptsProficiency with statistical concepts; confidence interval, hypothesis testing, samplingOperating systems concepts such as CPU, memory, disk queues and graphing/analyzing these over timeMust possess strong organizational skills and be able to work with minimal oversightAbility to understand new technologies quickly and adapt these into daily work and goals Thrive at BlackLine Because You Are Joining::

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world’s most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It’s a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner’s continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week. Salary Range:: USD $160,000.00 – USD $213,000.00

Company Name: BlackLine

Salary:

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